Website Agility 360
Sr. Loan Processor
Agility 360 is searching for Sr. Loan Processors for a permanent role with our client, a growing non-bank lender/servicer here in Dallas, TX! Sr. The Mortgage Loan Processor is responsible for processing loan applications in compliance with mortgage lending and applicable investor guidelines.
Education and/or Experience:
Minimum of 3 years current experience in the Retail mortgage processing industry. Must be able to close 15-18 loans a month as a minimum requirement.
Demonstrate high volume productivity.
Must be detailed oriented, organized and work efficiently under pressure.
Strong people skills and must enjoy working with customers.
Excellent written and oral communication skills.
Strong organizational and analytical skills.
Demonstrate an OUTSTANDING level of customer service skills.
Work independently and be self-motivated.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the following essential duties:Provide an exceptional customer experience throughout the loan process through constant communication and follow-up.
Adhere to Call Queue expectations for ultimate customer experience
Maintains relationship with internal partners and 3rd party vendors-finesse
Responsible for processing mortgage loans from set-up to closing by verifying, compiling and entering borrower information to loan processing system.
Obtain, Verify and analyze loan documentation including credit, income, appraisal and title.
Work closely with borrowers to ensure smooth process and complete transparency through loan closing.
Prepare mortgage loan file by reviewing loan application: clarifying or obtaining additional information.
Confirms mortgage loan application information by mailing verification forms; contacting verification sources. • Identifies mortgage loan application and documentation problems by highlighting deficiencies; notifying mortgage loan underwriter and mortgage loan officer.
Maintains customer confidence by keeping mortgage loan information confidential.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Ability to manage a pipeline size of 25 or greater
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Outstanding communication and customer service skills
Excellent attention to detail
Well versed in the mortgage process flow and established SLA’s
Highly skilled on the phone, very organized and able to handle the overall customer experience with outstanding service.
Position Details:Salary Range: $50,000-$60,000 plus bonuses
Full time benefits include: Vision, Medical, Life Insurance, 401k and Dental
Start Date: ASAP!
<< Compensation level is based on years experience and qualifications related to the position >>